Flash Sale Ends:
Order Details
Payment Details
Offer is designed for married, cohabitating couples or Single Females with a verifiable annual household income for $60,000 USD for U.S Citizens, $75,000 USD for single female US. Citizens; if traveling to Las Vegas $60,000 USD for married, cohabitating, or engaged couples. Income excludes any and all income derived from unemployment, alimony and/or child support. Income from Social Security, permanent / temporary disability, retirement, and /or commission may be excluded depending on the Westgate resort location. Qualified married, cohabiting or engaged couples are individuals between the ages of 28 to 68 or qualified singles between the ages of 30 to 65. Participants must attend a ninety (90)-minute discovery tour and sales presentation of Westgate Resorts, Ltd. If married, cohabiting or engaged, both individuals must attend the presentation together and present a valid major credit card; no pre-paid cards or reloadable cards accepted. Guest(s) must have a valid credit card in their name with an available line of credit to hold resort security deposit and taxes upon check-in. If married, cohabiting, or engaged both parties must provide proof of matching addresses by presenting valid photo government identification, such as a driver’s license. Qualified participants traveling to Orlando must speak English, Spanish or Portuguese fluently; if traveling to any other Westgate location, English fluently. Current Westgate owners may qualify for certain promotions if the above criteria have been met and their account is in good standing. CFI/Westgate Resorts employees and their immediate families are not eligible for this promotion. Minimum requirements may be higher and other qualifications may vary, based on destination and travel season.
This Offer is not considered free travel. Subject to qualifications, this Offer is available to citizens of the United States and in countries where registered. Travel must be completed within six (6) months from the date of purchase or as otherwise stated in the Offer. Persons who have toured any Westgate Resort location within the last twelve (12) months, have participated in a Westgate discounted promotional Offer requiring a tour more than twice in a lifetime, are traveling as part of a group (three or more couples or singles traveling together on separate packages) or are attending/participating in a sporting event, convention, or family reunion will result in a surcharge of up to $300.00 USD or the rental rate, whichever is greater, plus the retail rate of any discount attraction tickets that were included in the vacation package. Failure to qualify and attend the sales presentation will result in a surcharge of up to $300.00 USD or the rental rate, whichever is greater, plus the retail rate of any discount attraction tickets that were included in the vacation package. Consumption or the influence of alcohol is not permitted during the sales presentation. Guest(s) will be refused to tour without refund and subject to a surcharge of up to $300.00 USD or the rental rate, whichever is greater, plus the retail rate of any discount attraction tickets that were included in the vacation package. Guest(s) cannot reside within sixty (60) miles of the destination resort. A nightly resort fee plus tax will apply to packages that are determined to be non-qualified at Westgate’s sole and absolute discretion.
Accommodation price shown is good for two (2) adults and up to two (2) children, under the age of eighteen (18), in a studio villa or one bedroom condo. Reservations are first-come, first-served, based upon availability and inventory. Travel during peak season, holidays and special events are subject to a surcharge. Additional nights, larger units and discounted attraction tickets are available. Due to safety and fire code regulations, there is a maximum occupancy limit set for every room at any of our Resort locations. This occupancy number limit is based on state and federal regulations in regards to the size and space of each room. Every person, regardless of age, is considered as one (1) person and is counted towards the maximum occupancy limit of persons for that room and location. Accommodations provided by Central Florida Investments (CFI) and Westgate Resorts, Ltd. Alternate accommodations may be used if Westgate Resorts is not available. This Offer is non-transferable and is not valid in conjunction with any other promotion. Limit one (1) per household. Blackout dates may apply as defined by Westgate Resorts in its sole and absolute discretion. Westgate reserves the right to change the tour date and/or tour time and/or location or to cancel any duplicate and/or conflicting reservation without notice to end user. The tour date and/or tour time cannot be changed by the guest(s) within two (2) weeks of the check-in date. Certain holiday and peak dates require owner sponsorship. Offer not available to Florida or Georgia singles for an Orlando property during peak or holiday season, persons who are in the process of bankruptcy, or parents / children of owners. Be advised that you may not be eligible for all premiums offered in this promotion.
Sogno Tours LLC d/b/a VacationVIP.com Reservation Program:. These Terms and Conditions of Sogno Tours LLC d/b/a VacationVIP.com (“Sogno Tours LLC d/b/a VacationVIP.com”), a booking agent for recreational accommodations, constitute a legally binding agreement (“Contract”) between the Sogno Tours LLC d/b/a VacationVIP.com and each customer who books accommodations. Sogno Tours LLC d/b/a VacationVIP.com reserves the right to modify any of the terms, conditions and benefits set forth therein or otherwise afforded to Customer at any time without prior notice. Cancellation of Privilege Pass (Certificate): Guests may cancel an unredeemed purchased certificate within 30 days of purchase date. After 30 days , the certificate is non-refundable. Unless they book dates, at which point the certificate will have been “used” and is not refundable, even if it is within 30 days of purchase. In addition, if they book dates and cancel their reservation, they have 6 months to use the certificate from the date of purchase. No refund of the cert will apply if reservation is canceled even if it is within 30 days of purchase. In addition, reservation rebooking fees will apply. Sogno Tours LLC d/b/a VacationVIP.com Reservation of Rights: Prospective Customers: Sogno Tours LLC d/b/a VacationVIP.com reserves the right, in its sole discretion, to reject any prospective Customer for any reason or no reason. Assignment. A Customer may assign a Privilege Pass Certificate as a gift to anyone of Customer’s choice, provided that: (a) New assigned Customer meets resort qualifications. (b) Customer advises Sogno Tours LLC d/b/a VacationVIP.com of such assignment (including relevant name, address and telephone numbers) and pays the then-applicable fee(s), if any; (c) that Sogno Tours LLC d/b/a VacationVIP.com reserves the right, in its sole discretion, to disapprove of such assignment, but such approval shall not be unreasonably withheld. Attorneys’ Fees and Costs: In any lawsuit, arbitration or other legal proceeding to enforce the terms of this Contract and/or Contract created thereby, or otherwise recover damages and/or losses due Sogno Tours LLC d/b/a VacationVIP.com and/or its’ affiliates, Sogno Tours LLC d/b/a VacationVIP.com and/or its affiliates shall be entitled to recover against Customer, Customer’s guest or otherwise any and all damages and/or losses, including but not limited to, reasonable attorneys’ fees and other costs, whether incurred in connection with litigation or otherwise, provided Sogno Tours LLC d/b/a VacationVIP.com and/or its’ affiliates is the prevailing party in connection with any such matter. The prevailing party for the purpose of the foregoing shall be either (i) Sogno Tours LLC d/b/a VacationVIP.com and/or its affiliates or (ii) Customer and/or Customer’s guest and/or otherwise, and shall be the party receiving the more favorable determination as to the disputed matter. In any lawsuit, arbitration or other legal proceeding into which Sogno Tours LLC d/b/a VacationVIP.com is brought as a direct or indirect result of the acts and/or omissions of Customer, Customer’s guest(s) or otherwise, Customer and/or Customer’s guest(s) or other party shall indemnify and hold harmless Sogno Tours LLC d/b/a VacationVIP.com for any and all damages and/or losses, and defend Sogno Tours LLC d/b/a VacationVIP.com in connection with any such proceeding. Severability and Construction: If any one or more of the provisions herein is determined to be unenforceable, in whole or in part, for any reason, the remaining provisions shall remain fully operative. Moreover, this Contract and resulting Contract shall be deemed to have been created by both Sogno Tours LLC d/b/a VacationVIP.com and the Customer. Governing Law: This Contract shall be deemed made and entered into in the State of Florida and shall in all respects be interpreted, enforced and governed in accordance with the laws of the State of Florida. Sogno Tours LLC d/b/a VacationVIP.com and Customer consent to personal jurisdiction before the courts of Orange County, Florida, and the United States District Court for the Middle District of Florida. Customer waives any objection which it may now or hereafter have to exclusive venue in Orange County, Florida of any suit, action or proceeding arising out of or in any way relating to this agreement and the obligations created hereunder, and Customer further waives any claim that Orlando County Florida is not a convenient forum for any such suit, action or proceeding. Waiver: The failure of Sogno Tours LLC d/b/a VacationVIP.com to insist in any one or more respects upon strict performance of any terms and conditions of this Contract and the Contract created thereby shall not be deemed a waiver or relinquishment of any right or of the future performance of any such term or condition, but the obligations of each party shall continue in full force and effect. Headings: The paragraph headings in this Contract and resulting Contract are for reference purposes only and shall not have any substantive effect. Quality Control:. In the interest of quality control, and otherwise, telephone conversations may be recorded by Sogno Tours LLC d/b/a VacationVIP.com, and Customer hereby consents to such recording. Confidentiality: Any and all communications, including email, written, oral or otherwise, between Sogno Tours LLC d/b/a VacationVIP.com and Customer(s) is privileged and confidential information intended only for the use of the individual(s) or entity named on the communication. Dissemination of this information without the written consent of Sogno Tours LLC d/b/a VacationVIP.com is strictly prohibited.
Among the other prohibitions set forth within these terms and conditions, and as otherwise may be adopted from time to time by the Vendor, in its sole discretion and without prior notice to Registered guest(s), the following prohibitions shall apply: Lack of Due Care. Registered Guest(s) at a Resort Unit are prohibited from conducting themselves or permitting the conduct of any other party in any manner which is in any regard not responsible, careful, respectful or securing of a Resort Unit. Pets. Under no circumstances shall pets of Registered Guest(s) be permitted at Resort Unit(s). Minors. Persons under 25 years of age are not entitled to the use of a Vendor reservation or occupancy of a Resort Unit, unless accompanied by a person of at least 25 years of age. Occupancy Maximums. The total number of people occupying a Resort Unit must not exceed the maximum occupancy of the unit set forth in the confirmation; otherwise the Vendor, the Resort Unit and/or other appropriate party may refuse access and/or levy an additional charge. Registered Guest(s) agree(s) to pay for any such additionally levied charges.
By agreeing to the terms and conditions, you expressly authorize and consent to receive autodialed and/or pre-recorded telemarketing calls, as well text messages and emails, from or on behalf of Sogno Tours LLC d/b/a VacationVIP.com at the telephone number and email address provided. You understand that your permission overrides your listing on any state, federal or company do not call list. You also understand that your consent is not a condition of purchasing any good or service. You agree to waive your rights under TCPA. You agree to receive communication via SMS, email and telephone on an ongoing basis and understand that you can opt-out of these communications at any time. You understand that this means both marketing and informational communication. You understand that message and data rates may apply to any communication via SMS.
Any and all communications, including email, written, oral or otherwise, between Sogno Tours LLC d/b/a VacationVIP.com and Customer(s) is privileged and confidential information intended only for the use of the individual(s) or entity named on the communication. Dissemination of this information without the written consent of Sogno Tours LLC d/b/a VacationVIP.com is strictly prohibited and shall be deemed a breach of confidentiality and is subject to legal action.
Best Price Guarantee - See a lower price for this same offer online? Show us the ad with the date and time stamp when you saw it, share the offer and terms and conditions, and we will match it.
Sogno Tours LLC d/b/a VacationVIP.com, its affiliates and subsidiaries ("Company," "We," “Us,” and “Our”) respects your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website (our "Website") or social media sites we control and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
We collect several types of information from and about users of our Website, including the following categories of information:
We collect this information:
Information You Provide to Us. The information we collect on or through our Website may include:
You also may provide information, or comments, or photographs to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We do not collect personal information automatically through the above technologies, but we may tie this information gathered to personal information about you that we collect from other sources or you provide to us.
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We only process your information where it is necessary for:
There may be occasions where we request your consent to process your personal data. Where applicable, you may withdraw consent subsequently at any time by contacting us as detailed under Contact Information, below, without affecting the lawfulness of processing based on consent before its withdrawal. For example, we may use your information to contact you about our own and third-parties' goods and services that may be of interest to you. We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. Information on how to opt-out of interest-based advertising can be found under the section titled Choices on How We Use and Disclose Your Information or by contacting us as detailed under Contact Information.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described above (How We Use Your Information and Legal bases for Processing) to the following:
We strive to provide you with choices regarding the personal information you provide to us. Below are some of the mechanisms available to change control over your information automatically provided when visiting the Website:
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Digital Advertising Alliance or the Network Advertising Initiative ("NAI") on the NAI's website or by visiting www.AboutAds.info.
VVIP is a global organization and provides global services. In certain circumstances, sharing data cross-border is essential to the services you receive from Us.
I. Special Requirements under EU Data Protection Laws (GDPR):
In order to complete your booking, complete analysis, or for other legitimate purposes we transfer, process and store information about you outside of the EEA on servers located in the United States by Sogno Tours LLC d/b/a VacationVIP.com and its affiliates located at 5900 Lake Ellenor Drive Suite 300, Orlando, FL 32809. Therefore, your information may be transferred to, stored, or processed in the United States. We will ensure that in terms of Data Security Standards of our systems in the US will have the same level of data protection that is adhered to by Us. If we transfer your Personal Data to agencies or third parties outside the EEA, we require similar, binding EU Standard Contractual Clauses, and we monitor compliance with such. Our affiliated or related entities, associates and partners have also agreed to adopt equivalent measures. Copies of these measures can be obtained by contacting Us as detailed under Contact Information below. You may lodge a complaint with the UK Information Commissioner’s Office if you consider that our processing of your Personal Data infringes applicable law.
II. Special Requirements under Mexican Data Protection Laws
In accordance with the requirements of the Mexican Federal Law on the Protection of Personal Data Held by Private Parties ( Ley Federal de Protección de Datos Personales en Posesión de los Particulares ) (the “Mexican DP Law”), We inform our users and subscribers located in Mexico of Our compliance with this Law. Under Mexican DP Law, we do not need to obtain your consent for the processing of your personal data for the purposes that give rise and are necessary for the fulfillment of our relationship (e.g. personal information required in order for you to subscribe to our vacation programs). In case you do not agree with the processing of your personal information for such purposes and as described in this policy, please abstain from acquiring or using our services.
Our Website users and subscribers located in Mexico should note that:
We will issue a response within the following 20 business days after we receive your request. Once you receive our response, you will have a 15 business day period to respond to our communication. In case you do not reply to our response within the mentioned period, we will understand in good faith that you agree with our response. We may refuse the exercise of your ARCO Rights in the cases permitted by applicable law, and shall inform you about such decision. The refusal may be partial, in which case We will carry out the access, rectification, cancellation or objection in the corresponding part.
As mentioned below, you can also review and change your personal information by logging into the Website and visiting your account profile page.
See the section Disclosure of Your Information for information regarding the manner in which we share your personal information with third parties and data-processors. Please note that we require your consent to transfer your personal data to third parties to market their own products or services to you.
Should you not wish that your personal data be transferred to third parties for their own marketing purposes please send an email to [email protected] line “Request for Restriction on the Transfer of Personal Data to Third Parties for their Own Marketing Purposes / Mexico”.
This privacy policy may be modified as described in the section “Changes to the Privacy Policy” set forth below.
You can review and change your personal information by logging into the Website and visiting your account profile page. You have the right to ask VVIP not to process your Personal Data for marketing purposes. You also have the right to access Personal Data about you by VVIP and to correct inaccurate Personal Data. Please ensure that we have an up-to-date active and deliverable email address for you. In accordance with applicable law, you may also have the right to object to or request restriction of the processing of your Personal Data and to request erasure and to port Personal Data about you.
Should you wish to exercise your rights, or to unsubscribe please contact [email protected] or Attn: Privacy Policy Manager, Sogno Tours LLC d/b/a VacationVIP.com at 5900 Lake Ellenor Drive Suite 300, Orlando, FL 32809 or via our toll-free number: 800-266-0602.
Access to your Personal Data will be granted in accordance with the requirements of applicable national legislation. The information will be forwarded to you within an appropriate period of time in accordance with applicable law, and where any discrepancies are discovered following your enquiry, we will take immediate steps to validate and, where appropriate, correct our records.
We will retain your personal information during the term of the provision of the services availed by You only for so long as reasonably necessary for the purposes set out herein, in accordance with applicable laws.
Upon contacting Sogno Tours LLC d/b/a VacationVIP.com. (VVIP) and providing PII such as your full name, e-mail address, and/or contact number, You expressly authorize and consent to receive autodialed and/or pre-recorded telemarketing calls, as well text messages and emails, from or on behalf of Sogno Tours LLC d/b/a VacationVIP.com at the telephone number(s) provided. You hereby understand that your permission overrides your listing on any state, federal or company do not call list. You also understand that your consent is not a condition of purchasing any good or service. You agree to waive your rights under TCPA. You agree to receive communication via SMS, email and telephone on an ongoing basis and understand that you can opt-out of these communications at any time. You understand that this means both marketing and informational communication. You understand that message and data rates may apply to any communication via SMS.
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to Company or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us as detailed under Contact Information, below.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions provided therewith will be encrypted.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Your Personal Data will be retained only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as detailed under Contact Information.
https://www.vacationvip.com/privacy-policy-ca to see your rights as a resident of California under the California Consumer Privacy act (CCPA).
Notice to Nevada Residents: If you are a resident of Nevada, under certain circumstances, Nevada Civil Code Section NRS 603A.340 allows you to request operators of websites not to sell your Personal Information. To make such a request, please send an email to our Privacy Policy Manger at [email protected] or send a letter to:
Vacation VIP, LLC
5900 Lake Ellenor Drive Suite 300,
Orlando, FL 32809
Attn: Privacy Policy Manager
It is our policy to post any changes we make to our privacy policy on this page with a pop-up notice that indicates the privacy policy has been updated on the Website home page. The date the privacy policy was last revised is identified at the top of the page. Please visit our Website and this privacy policy periodically to check for any changes.
To ask questions or comment about this privacy policy and our privacy practices, or request that we remove or opt-out any information gathered about you, that we actually control, please email or write to us at: [email protected] or Attn: Privacy Policy Manager, Sogno Tours LLC d/b/a VacationVIP.com 5900 Lake Ellenor Drive Suite 300, Orlando, FL 32809 or via our toll-free number: 800-266-0602. The Privacy Policy Manager would also act as a designated grievance officer and shall address any discrepancies and grievances that you may have with respect to this Privacy Policy.
Effective as of: 4/20/2020
PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOURRIGHTS. You have the right to opt out of this Agreement if you follow the instructions set out in the paragraph titled “You Have the Right to Reject Arbitration or Opt Out of Arbitration” below.
CLASS ACTION WAIVER: YOU AGREE THAT YOU ARE VOLUNTARILY AND KNOWINGLY AGREEING THAT ARBITRATION MUST BE ON AN INDIVIDUAL BASIS AND IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING(S). THIS MEANS NEITHER YOU NOR WE MAY JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER ACCOUNTHOLDERS, COMPANIES, INDIVIDUALS, ANY OTHER PURPORTED CLASS MEMBERS OR LITIGATE IN COURT OR ARBITRATE ANY CLAIMS AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF AREPRESENTATIVE OR CLASS PROCEEDING. The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then after all appeals from that decision have been exhausted, that claim (and only that claim) must be severed from the arbitration and may be brought in court. Only a court, and not an arbitrator, shall determine the validity, scope, and effect of the Class Action Waiver.
Your Right to Go To Small Claims Court: You may choose to pursue your dispute or claim in small claims court (or your state’s equivalent court) rather than by Arbitration if your dispute or Claim qualifies for small claims court for the entirety of the proceeding. Such a small court dispute or Claim must be brought in a location where jurisdiction and venue over you and VacationGurus is proper. However, if such a dispute or Claim is transferred, removed or appealed to a different court, we may then demand/transfer the dispute or Claim to Arbitration pursuant to the terms of this Agreement. Additionally, any such small claims court claim shall be brought and maintained only as an individual action and shall not be joined or consolidated with any class or other representative action.
Any attempt to maintain a small claims court action as a non-individual action shall result in the immediate dismissal of the action, and you shall be liable to pay our reasonable attorney’s fees and costs in connection with securing the dismissal of any such action.
Governing Law and Rules: This arbitration agreement is governed by the Federal Arbitration Act (FAA). Arbitration must proceed only with JAMS. The rules for the arbitration will be those in this arbitration agreement and the procedures of the chosen arbitration organization, but the rules in this arbitration agreement will be followed if there is disagreement between the agreement and the organization’s procedures. If the organization’s procedures change after the claim is filed, the procedures in effect when the claim was filed will apply.
Arbitration may be conducted through the submission of documents, by phone, or in person in the county where you live or at another mutually agreed location. The arbitrator shall follow the substantive laws of the State of Florida, excluding its conflict of law provisions unless we agree that the substantive law of the State in which you reside may be followed and applied. Any award rendered shall include a confidential written opinion and shall be final, subject to appeal under the FAA. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. For a copy of each organization’s procedures, to file a claim or for other information, please contact:
JAMS at 620 Eighth Ave., Floor 34, New York, NY 10018, www.jamsadr.com (phone 1-800-352-5267)
If JAMS is completely unavailable, and if you and we cannot agree on a substitute, then either you or we may request that a court with jurisdiction appoint a substitute arbitration company/arbitrator.
YOU AND WE AGREE NOT TO BRING OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR COLLECTIVE ARBITRATION, EVEN IF PROCEDURES OR RULES WOULD OTHERWISE ALLOW ONE. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT OF THAT PARTY’S INDIVIDUAL CLAIM.
Fees and Costs: If you wish to begin arbitration against us but you cannot afford to pay the organizations or arbitrator’s costs, we will advance those costs if you ask us in writing. Any request like this should be sent to Sunstate Client Services dba VacationGurus, Attn: Legal Department, 725 West SR 434 Suite G, Longwood Fla 32750. If you lose the arbitration, the arbitrator will decide whether you must reimburse us for the money we advanced for you for the arbitration. If you win the arbitration, we will not ask for reimbursement of the money we advanced. Additionally, if you win the arbitration, the arbitrator may decide that you are entitled to be reimbursed for your reasonable attorneys’ fees and costs (if actually paid by you). The parties shall each pay their own additional fees, costs, and expenses, including, but not limited to, those for any attorneys, experts, documents, and witnesses.
Hearings and Decisions: Arbitration hearings will take place in the federal judicial district where you live. A single arbitrator will be appointed. The arbitrator must:
The arbitrator’s decision will be final and binding except for any review allowed by the FAA. However, if more than $100,000 was genuinely in dispute, then either you or we may choose to appeal to a new panel of three arbitrators. The appellate panel is completely free to accept or reject the entire original award or any part of it. The appeal must be filed with the arbitration organization not later than 30 days after the original award is issued. The appealing party pays all appellate costs unless the appellate panel determines otherwise as part of its award.
The arbitrator’s decision will be final and binding except for any review allowed by the FAA. However, if more than $100,000 was genuinely in dispute, then either you or we may choose to appeal to a new panel of three arbitrators. The appellate panel is completely free to accept or reject the entire original award or any part of it. The appeal must be filed with the arbitration organization not later than 30 days after the original award is issued. The appealing party pays all appellate costs unless the appellate panel determines otherwise as part of its award.
Claim Notice and Special Payment: If you have a Claim, before initiating an arbitration proceeding, you may give us written notice of the Claim ("Claim Notice") at least 30 days before initiating the arbitration proceeding. The Claim Notice must include your name, address, phone number and account number (if applicable) and explain in reasonable detail the nature of the Claim and any supporting facts. Any Claim Notice shall be sent to us at Sunstate Client Services dba VacationGurus Attn: Legal Department, 725 West SR 434 Suite G, Longwood Fla 32750 (or such other address as we shall subsequently provide to you). If we provide you with a final written settlement offer and you don't accept it, or we can't otherwise satisfactorily resolve your dispute, you must submit your dispute for resolution by arbitration as outlined above and in accordance with the arbitration organizations procedures. If, and only if, (1) you submit a Claim Notice in accordance with this Agreement on your own behalf (and not on behalf of any other party); and (2) an arbitrator, after finding in your favor in any respect on the merits of your claim, issues you an award that (excluding any arbitration fees or attorneys’ fees and costs awarded by the arbitrator) is greater than the value of VacationGurus’s last written settlement offer made before an arbitrator was selected, then you will be entitled to the amount of the award or $5,000, whichever is greater. If you are entitled to the $5,000, you will receive in addition any arbitration fees or attorneys’ fees and costs awarded by the arbitrator. Any arbitration award may be enforced (such as through a judgment) in any court with jurisdiction.
Other Beneficiaries of this Provision: In addition to you and us, the rights and duties described in this arbitration agreement apply to our Affiliates and our and their officers, directors and employees; any third-party co-defendant of a claim subject to this arbitration provision; and all joint Account Holders and Authorized Users of your Account(s) or relationship between us and you, including assignees. YOU AND WE AGREE NOT TO BRING OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR COLLECTIVE ARBITRATION, EVEN IF FAA or JAMS PROCEDURES OR RULES WOULD OTHERWISE ALLOW ONE. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT OF THAT PARTY’S INDIVIDUAL CLAIM.
Survival of this Provision: This arbitration provision shall survive:
You Have the Right to Reject Arbitration or Opt Out of Arbitration: You may reject the arbitration agreement and litigation & class action waiver, but only if we receive from you a written notice of rejection within 45 days of the following triggering events: (a) after your purchase is initiated; (b) you consent to the Privacy Policy or Terms and Conditions; (c) your use or attempted use of any of our or our partners websites; (d) your submission of an application (whether partial, incomplete, complete or otherwise) to us; (e) your submission or providing express written consent to us to receive e-mail(s), telephone call(s) (including SMS/MMS/Text Messages) or to receive any other information from us or our partners; or (f) signing up for or inquiring about an offer, deal or promotion from us (the 45 day time starts from whichever of the triggering events (a through f) comes first in time). You must send the notice of rejection to: Sunstate Client Services dba VacationGurus, Attn: Legal Department, 725 West SR 434 Suite G, Longwood Fla 32750. Your rejection notice must include your name, address, phone number, Account number (if applicable), email address and personal signature. No one else may sign the rejection notice for you. Your rejection notice also must not be sent with any other correspondence. Rejection of arbitration will not affect your other rights or responsibilities under this Agreement. If you reject arbitration, neither you nor we will be subject to the arbitration provisions for this Account or any Claim or dispute between us and you. Rejection of arbitration for this Account, or any Claim or dispute between us and you, will not constitute rejection of any prior or future arbitration agreement between you and us. IF MORE THAN FORTY-FIVE (45) DAYS HAVE PASSED FROM THE EARLIEST TRIGGERING EVENT (listed in this paragraph under a through f above), YOU ARE NOT ELIGIBLE TO OPT OUT OF THIS PROVISION AND YOU MUST PURSUE YOUR CLAIM THROUGH BINDING ARBITRATION AS SET FORTH IN THIS AGREEMENT.
Please try again with another credit card.
OR
Call the phone number on the back of the credit card to verify this transaction.
It looks like you already have a package.